Elo (“we”, “our”, or “the App”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the Elo mobile application and our website https://www.tryeloenglish.xyz/. By using Elo, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

• App Name: Elo

• Website: https://www.tryeloenglish.xyz/

• Contact Email: tryeloenglish@gmail.com
  Elo is an English-learning app focused on speaking practice, pronunciation, and daily habit building.

2. Information We Collect

a) Information You Provide

• Email address (if you contact support)

• Optional onboarding preferences (practice reminders, difficulty level)

• Spoken audio input when using speaking exercises

b) Automatically Collected Information

• Device information (type, OS version)

• App usage data (sessions, time practiced, streaks, XP progress)

• Anonymous identifiers (IDFV)

• Push notification token (if enabled)

c) Voice Data

• The microphone is used only during speaking exercises.

• Audio is processed for on-device speech recognition and pronunciation feedback.

• Temporary audio may be processed on a server, but it is deleted shortly after processing.

• Voice data is not used for advertising.

• Microphone access can be disabled at any time in device settings (some features may not function without it).

3. How We Use Your Information
We use collected information to:

• Provide speaking and pronunciation exercises

• Track progress (streaks, XP, words spoken)

• Improve app performance and features

• Send optional push notifications (reminders, streak alerts)

• Respond to support requests

• Comply with legal obligations

4. Push Notifications
If enabled, we may send reminders or updates related to your learning progress. Notifications can be turned off in device settings.

5. Data Storage and Security

• Data is stored only as long as necessary to provide the service.

• Progress and usage data are stored securely to maintain learning history.

• We do not sell personal data.

6. Third-Party Services
Elo may use trusted third-party services for:

• App analytics and crash reporting

• Speech processing

• Subscription management via RevenueCat

• App Store purchases handled directly by Apple

These providers process data only as needed to perform their services and must comply with applicable data protection laws.

7. Tracking

• Elo does not use personal or usage data for targeted advertising.

• Data is not shared with data brokers for tracking purposes.

8. Children’s Privacy
Elo is not intended for children under 13. We do not knowingly collect personal data from children under 13. Contact us to request deletion if data has been provided.

9. Your Rights
Depending on your location, you may have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent for certain processing

• Object to data processing in certain cases

Contact us at tryeloenglish@gmail.com to exercise these rights.

10. Data Retention
Data is retained only as long as necessary or required by law. When no longer needed, it is deleted or anonymized.

11. Changes to This Policy
Updates will be posted on our website and reflected by the “Last Updated” date. Continued use of the app after changes constitutes acceptance of the updated policy.

12. Contact Us
For questions regarding this Privacy Policy or your data:
📧 tryeloenglish@gmail.com
🌐 https://www.tryeloenglish.xyz/